@article {473,
	title = {Improving the Business Plan Evaluation Process: the Role of Intangibles},
	journal = {Quality Technology \& Quantitative Management},
	volume = {7},
	number = {1},
	year = {2010},
	month = {2010},
	chapter = {35},
	issn = {1684-3703},
	url = {http://web.it.nctu.edu.tw/~qtqm/upcomingpapers/2010V7N1/2010V7N1_F3.pdf},
	author = {Barbara Furletti and Franco Turini and Andrea Bellandi and Miriam Baglioni and Chiara Pratesi}
}
