%0 Journal Article %J Quality Technology & Quantitative Management %D 2010 %T Improving the Business Plan Evaluation Process: the Role of Intangibles %A Barbara Furletti %A Franco Turini %A Andrea Bellandi %A Miriam Baglioni %A Chiara Pratesi %B Quality Technology & Quantitative Management %V 7 %8 2010 %U http://web.it.nctu.edu.tw/~qtqm/upcomingpapers/2010V7N1/2010V7N1_F3.pdf %& 35